Q: What precisely does website migration imply and what does it involve?
A: The website migration service that our company is offering is free of charge (to a certain extent). We will migrate your website(s) to our top–class cloud hosting platform without you having to do anything. We know from experience that switching hosting providers can lead to lost information and undesired network downtime. This is the reason why we will do all that for you for free!We’ve got practiced administrators whose only task is to make sure that your web site performs precisely as it did on your previous hosting platform. The administrators are experts in transferring custom–built websites, as well as websites that are based on well–known applications like WordPress and Joomla™.
Q: Web site migration sounds like lots of work. How long is it going to take?
A: While we cannot give you an exact time interval, since there are plenty of variables, including the physical size of the web files and databases, the location of the current host’s server, the complexity of your web site and the current workload of our Website Migration Department, etc., we will do our best to move your website within 48h, and in some cases – within 24h (when the website content is not large).
Q: What data will I be required to give to your Website Migration Department?
A: We do not request any private details. We will require, though, the login info for your present web hosting account along with the name of the web site that you’d like to transfer.
Q: The login info for my hosting account is delicate. How can I rely on you?
Q: Will my web site be unavailable during the transfer?
A: While we move your site, it will be available both in your web hosting account with us and in your account with your previous hosting provider. Once the transfer is completed, we’ll make certain that everything is working correctly and that the integrity of your data is not affected prior to informing you that the migration is finished. After that, we’ll instruct you how to move the domain over to your web hosting account with us and how to edit the DNS settings.
Q: Will my present web hosting provider need to provide any info/assistance?
A: While we move your web content, your web hosting provider won’t be aware of the migration at all. We will not contact them in any way.
Q: Does it make any difference what platform my current provider is using?
A: We can transfer your web site from any web hosting provider or any Linux–based hosting platform given that we can obtain access to the Control Panel and there is FTP access available.The only sites that we can’t migrate are the ones based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.