A live chat is one of the many ways of communication supplied by some website hosting suppliers as part of their support service. Depending on the provider, the chat can be used for pre-sales, billing and/or tech support. This method of contact is faster in comparison to a support ticket and it makes it much less likely to misspell or misunderstand something compared to a telephone call with a representative. What's more, when the issue that you experience requires some time to be reviewed and resolved, you are able to do something else meanwhile instead of just waiting, like you would have to do when you call. You can also take advantage of a live chat assistance service absolutely free provided that you have Internet access even when your hosting provider is based in a different country and they do not have a local phone number you can call.

Live Chat Support in Website Hosting

As a part of the support services that we offer for all of our Linux website hosting packages, we have live chat support which is online 24x7, even on holidays. You can contact us no matter if you already have an account or not, considering that we will help you with nearly anything, ranging from giving you general info on our solutions in case you aren't a client yet and you are thinking about acquiring one of the plans, to helping you with creating an e-mail account in an email client. Part of the issues are more complex and time-consuming, and you'll need to employ the ticketing system that is integrated in the Hepsia hosting Control Panel, but we can save you time and help you in real time on the live chat for quite a few things.

Live Chat Support in Semi-dedicated Hosting

Using the live chat support service that we offer with all our Linux semi-dedicated packages, you're able to find the answers for any questions you may have or get lots of problems dealt with in no time. Our chat service is accessible each and every day, which means that you're able to get in touch with an agent even on weekends and holidays. In the event that you are unsure which package is better for your sites or if our cutting-edge cloud hosting platform matches some system requirements, you may come on our live chat before buying anything. In case you're a current customer, you'll be able to receive more information about billing issues, account settings as well as a number of common tech issues you may have, for example when you cannot install an email account in a client on your computer system. Our live chat will save you a considerable amount of time regardless where you are or when you get in touch with us.