Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • You’ll find almost all the answers to your questions in the user–friendly Help Center built into our Online Control Panel. It includes an ever–increasing database with frequently asked questions and comprehensive instructional articles written by our accomplished client support staff.

  • Top quality support service

  • How–To Videos

  • If you would like to see how an action is achieved or how an issue is dealt with, rather than just reading about it, examine our selection of instructional video tutorials. They address different topics and will help you swiftly find your way around the Online Control Panel.

  • Intuitive help center

  • A 1–Hour Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24–7–365 client care service with a sixty–minute ticket response guarantee. A group of expert technical support engineers will be available to you to attend to all the queries that you could possibly have. During off–peak periods, a reply will be given in even less than twenty minutes.